FAQs

What is your return policy? 

Due to the nature of our products we do not allow returns or exchanges. If there are any issues with your order please contact us as soon as possible.

 

How long until my order ships?

All orders will be shipped within 1-3 business days after being placed. Orders are shipped via USPS.

 

My order is marked as "delivered" but has not arrived.

Once your order is shipped it is out of our control. You will need to contact your local postal carrier. Keep in mind orders are often marked "delivered" prematurely. 

 

Where are your products manufactured?

Our products are handmade in the USA. 

 

For any additional questions please via Instagram or email us at shoptoopersonal@gmail.com